Volunteer FAQs

Why Does Kendall County NEED a PADS Program?

Kendall County has homeless people — some need a place to stay overnight. PADS offers temporary, overnight shelter, along with nutritious meals to men, women, and children who are homeless or in need.

Some indicators of homelessness: As of June 2015, there were 233 children, K-12, in Kendall County public schools registered as homeless in the last school year. The Kendall County Housing Authority receives many calls a day from people who inquire about affordable housing. The Kendall County Food Pantry each month serves more than 7000 clients, some of who are homeless.

PADS in Kendall County was started in October 2010 and has operated each year for six months, from mid -October through mid-April. In the first six winter seasons, PADS has provided shelter to 346 different individuals – men, women, and children. Some guests used the shelters for a night or two, some stayed overnight for a few weeks, and some for several months. In six winter  seasons, PADS recorded 6957 “overnight stays” and served 20,972 meals.

Needless to say, there is a tremendous need to provide temporary shelter for Kendall County residents.

For volunteers serving on a 4-hour shift:


How will I know what to do? Each season in early October, we offer a volunteers’ training session which lasts for about two hours. Training is facilitated by professionals and experienced site coordinators.  A volunteer manual is also provided to every volunteer. At the shelter site, new volunteers will work with veteran volunteers. Watch for more information in the local papers and check this web site for Volunteer Training dates and times.

Will I be safe? The program is designed with safety regulations for both guests and volunteers. These are laid out in the volunteer manual and the guest registration forms. The Kendall County Sheriff’s Department and the local police departments are on call at all times if needed.

How much time will be involved? If you sign on for a shift, you will work one shift per month (about 4-1/2 hours per shift) for six months of the PADS program.   Other volunteer roles require varying times of commitment.   Serving just six times a year is a much appreciated gift to those in need.

How many people have been helped by Kendall County PADS? In the first five seasons, PADS provided shelter and meals to nearly 346 different individuals (men, women, and children) for a total of 6957  “overnight stays” and 20,972 meals served.

How many volunteers are needed to care for the homeless through Kendall county PADS? It takes nearly 600 volunteers to operate PADS efficiently. EVERY volunteer is important and contributes to the successful operation of this shelter program.

What are the different volunteer positions?  
Shift volunteers (4.5 hours – once time each month):
Shift I – 6:30 p.m. – 11:00 p.m.;
Shift II – 10:45 p.m. – 3:00 a.m;
Shift III – 2:45 a.m. – 7: 30 a.m.

Partial Shift:  6:00 am – 7:15 am  (assist with morning tasks)

Food Crew:  (one evening meal each month with 3-4 other crew members)

Laundry Exchange Driver (one time each month)
For more information, download a Volunteer Brochure.